Privacy Policy

Last Updated: October 6, 2026

At Rodizio Grill, hospitality means taking care of you – and that includes your personal information. This Privacy Policy explains what we collect, how we use it, who we share it with, and the choices you have.

Who we are

This policy is issued by Rodizio Grill Franchising, doing business as Rodizio Grill ("Rodizio," "we," "us"). It applies to information we collect through rodiziogrill.com and our location pages, online ordering and gift card purchases, reservations, the Club Rodizio loyalty program, our emails and text messages, guest surveys, contests, social media pages, and our corporate-owned restaurants.

Many Rodizio Grill restaurants are independently owned and operated by franchisees. A franchisee may collect information directly from you at its restaurant and may have its own privacy practices. Where a franchisee receives information from us, we require it to use that information consistent with this policy.

How to reach us

Information We Collect

Category Examples Where It Comes From
Contact details Name, email, phone, mailing address You – reservations, orders, sign-ups, event inquiries
Account and loyalty Club Rodizio profile, birthday (month/day), visit and reward history, preferences You and our loyalty and point-of-sale systems
Transactions Orders, gift card purchases and recipients, reservation details, party size, special occasions You and our ordering and reservation partners
Payment Card type and last four digits (full card numbers are handled by our payment processors, not stored by us) Payment processors
Feedback and content Survey answers, reviews, contest entries, photos or messages you send us You
Device and usage IP address, browser, pages viewed, links clicked, approximate location from IP Cookies, pixels and similar tools
Communications Email opens and clicks, text message history, recordings or transcripts of calls or chats with our guest service tools (we will tell you when this applies) Our systems and service providers
Employment Resume, work history, references Applicants

We do not knowingly collect sensitive information such as government ID numbers or health data. If you tell us about a food allergy for a reservation, we use it only to serve you safely.

How We Use Information

  • Take reservations, fill orders, deliver gift cards, and plan group events
  • Run Club Rodizio, including points, rewards and birthday offers
  • Send emails and texts you have signed up for
  • Answer questions and respond to feedback
  • Improve our menu, service, website and marketing, including measuring which ads and offers work
  • Show you relevant Rodizio ads online (you can opt out – see Your choices and rights)
  • Run contests and promotions under their official rules
  • Prevent fraud, keep our systems secure, and meet legal obligations
  • Review job applications

We may also create de-identified or aggregated data that does not identify you and use it for any lawful purpose.

How We Share Information

We do not sell your personal information for money, and we do not give it to other companies for their own marketing. We share it only as follows:

  • Service providers that work on our behalf – online ordering, reservations, payment processing, loyalty, email and text delivery, website hosting, analytics, and guest service tools. They may use your information only to provide services to us.
  • Franchisees and affiliates – for example, to honor a reservation, reward or event at a franchised restaurant.
  • Advertising partners – through cookies and pixels on our website, so we can show Rodizio ads and measure results. Some state laws call this "sharing" or "targeted advertising," and you can opt out.
  • Legal and safety – to comply with law or legal process, enforce our terms, or protect the rights and safety of guests, team members or others.
  • Business transfers – as part of a merger, acquisition, financing or sale of assets.
  • With your direction – when you ask us to, such as sending a gift card to someone.

Cookies, Pixels and Similar Tools

We and our partners use cookies, pixels, tags and embedded content (such as hosted videos and maps) to keep the website working, remember your preferences, understand how visitors use our site, and deliver and measure ads. You can manage these through our cookie settings, your browser settings, or the Your Privacy Choices link in our website footer. Blocking some cookies may affect ordering or other features.

You can also learn about interest-based ads at optout.aboutads.info and optout.networkadvertising.org.

Email and Text Messages

You can unsubscribe from marketing emails anytime using the link in any email. We may still send transactional messages, such as order or reservation confirmations.

If you join our text program, you agree to receive recurring automated marketing texts at the number you provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. We do not share mobile numbers or text opt-in data with third parties or affiliates for their marketing purposes.

Club Rodizio and Notice of Financial Incentive

Club Rodizio gives members points, rewards and special offers in exchange for their contact details, birthday and visit history. We offer these benefits because members tend to visit more often, and we reasonably estimate the value of your data to be about equal to the value of the rewards you receive. Joining is optional, and you can leave anytime by contacting us or updating your account. Program terms are available on our website.

Your Choices and Rights

For everyone: you can ask us to update your information, remove you from our marketing lists, or close your Club Rodizio account by emailing privacy@rodiziogrill.com.

State privacy rights. Depending on where you live, you may have the right to:

  • Know what personal information we have about you and get a copy
  • Correct inaccurate information
  • Delete your information
  • Opt out of the sale or sharing of your information, targeted advertising, and certain profiling
  • Limit the use of sensitive information (we do not use it for purposes that require this)
  • Appeal our decision on your request
  • Be free from discrimination for using these rights

How to make a request. Email privacy@rodiziogrill.com, call 1-801-567-0500, or use the Your Privacy Choices link on our website. We will verify your request by matching information you give us to what we have on file. You may use an authorized agent, who must show written permission from you. We respond within 45 days (we may extend once when the law allows and will tell you why).

If we deny your request, you can appeal by replying to our decision or emailing privacy@rodiziogrill.com with "Appeal" in the subject line. If you are still not satisfied, you may contact your state attorney general.

Global Privacy Control. We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of sharing and targeted advertising for that browser.

California residents. In the past 12 months we collected the categories of information listed in the table above, for the purposes described in this policy. We have not sold personal information for money. We have "shared" device and usage information with advertising partners for cross-context behavioral advertising. We do not knowingly sell or share information of anyone under 16. California residents may also request details about disclosures to third parties for direct marketing ("Shine the Light"); we do not make such disclosures.

How Long We Keep Information

We keep information only as long as needed for the purposes above – for example, while your loyalty account is active, as long as needed to complete an order or event, or as required for tax, legal and accounting purposes. We then delete or de-identify it.

Security

We use reasonable administrative, technical and physical safeguards, including encryption when you send information through our website. No system is 100% secure, so please keep your account password private and tell us right away if you think your account has been compromised.

Children

Our website and programs are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Links to Other Sites

Our website may link to sites we don't control, such as social media, delivery or reservation platforms. Their privacy policies apply when you use them.

Changes to This Policy

We may update this policy from time to time. We will post the updated version with a new "Last Updated" date and, for material changes, give additional notice as required by law.

Obrigado for trusting us with your information. Até breve!

© 2026 Rodizio Grill Franchising. All rights reserved.